Administrative Apprentice

• Understanding geographical business locations, other employee’s responsibilities and strategic supplier/customer relationships
• Systems use and understanding (Classic server navigation and CASH system use)
• Electronic filing, archiving, storage and retrieval of information
• Dealing with general internal & external correspondence (emails/letters/documents)
• Gaining knowledge of and working to the Classic Lifts Integrated Management System (IMS)
• Managing engineers time sheet collation and filing
• Answering and dealing with incoming calls
• Goods inwards logging, assignment and material processing
• Receiving, logging and distributing customer breakdown calls to engineers
• Collating and issuing customer and internal reports
• Dealing with engineers document and information requests
• Setting up new service and call out sites onto the CASH Service Management System
• Doing service routine extract and information input
• Quotation submission to customers
• Monitoring and issuing customer price increases and updating the CASH system
• Raising and issuing purchase orders to suppliers

Business Administrator Level 3.

The apprenticeship will be delivered remotely within the workplace with onsite visits every calender month.

Functional skills delivered on college premises if required.

Various career paths are available in the future including sales, management and engineering.