Business Administration Apprentice
DIGITEL EUROPE LIMITED
Apprenticeship summary
An opportunity is available for a Business Administrator Apprentice to join a well-established Telecommunications Company. The selected candidate will be assisted with career development via on the job training and study support.
Closing date: March 2, 2025
Advanced
- Answering telephone service calls, respond to customers e-mails, letters, files and payments
- Offering advice, guidance and support to customers
- To provide 1st line support ensuring that all customer incidents and requests are resolved within our SLA’s
- Accurate input of data
- Setting up meetings via outlook, inviting attendees and booking the meeting room
- Minute taking
- Using IT system applications including Word, Excel and CRM databases and reviewing current systems or processes to identify improvements
- To action improvement tasks by coaching and mentoring others
- Ad-hoc duties providing support to other members of staff
Level 3 Business Administrator apprenticeship standard, including:
- Knowledge, Skills & Behaviours
- End-Point Assessment
- Possibility of a full-time position for the right candidate upon successful completion of the apprenticeship
Employer
DIGITEL EUROPE LIMITED
Founded in 1992, Digitel Europe Limited is a recognised and established leader of business communications in the U.K. We provide customers with quality solutions by reducing communication costs, increasing operating efficiency and enhancing customer service. The services we offer include phone systems, broadband and video conferencing.
Training
WIRRAL METROPOLITAN COLLEGE
Apprenticeship standard:Business administrator (level 3)