Business Administration Apprentice

DIGITEL EUROPE LIMITED

Apprenticeship summary

An opportunity is available for a Business Administrator Apprentice to join a well-established Telecommunications Company. The selected candidate will be assisted with career development via on the job training and study support.

Apply To Vacancy

Closing date: March 2, 2025

LCR BeMore
Wage:
£12,500 a year
Total hours per week:
37.5
Expected duration (weeks):
90
Positions (available):
1
Date posted:
January 29, 2025
Possible start date:
March 3, 2025
Apprenticeship level:

Advanced

  • Answering telephone service calls, respond to customers e-mails, letters, files and payments
  • Offering advice, guidance and support to customers
  • To provide 1st line support ensuring that all customer incidents and requests are resolved within our SLA’s
  • Accurate input of data
  • Setting up meetings via outlook, inviting attendees and booking the meeting room
  • Minute taking
  • Using IT system applications including Word, Excel and CRM databases and reviewing current systems or processes to identify improvements
  • To action improvement tasks by coaching and mentoring others
  • Ad-hoc duties providing support to other members of staff

Level 3 Business Administrator apprenticeship standard, including:

  • Knowledge, Skills & Behaviours
  • End-Point Assessment 
  • Possibility of a full-time position for the right candidate upon successful completion of the apprenticeship

Employer

DIGITEL EUROPE LIMITED

Founded in 1992, Digitel Europe Limited is a recognised and established leader of business communications in the U.K. We provide customers with quality solutions by reducing communication costs, increasing operating efficiency and enhancing customer service. The services we offer include phone systems, broadband and video conferencing.

Training

Training Provider:

WIRRAL METROPOLITAN COLLEGE

Apprenticeship standard:

Business administrator (level 3)