Customer Service Apprentice – Christopher James Jewellers
ASSET TRAINING & CONSULTANCY LTD
Apprenticeship summary
The purpose of this role is support with the day to day running of the business. To provide customers with a high quality service over the phone and face to face, maintain shop floor and much more!
Closing date: December 23, 2023
Advanced
- Arranging displays of jewellery, clocks, watches and silverware in the shop
- Discussing what the customer wants and choosing suitable items
- Arranging different methods of payment: cash, credit and debit cards
- Gift wrapping items purchased
- Examining pieces of jewellery
- Arrange for the repairing, adjusting and cleaning of jewellery – With management approval
- Carrying out stock control duties
- Take telephone calls or answer emails
- Level 3 Customer Service Specialist Apprenticeship Standard
- Level 2 Functional Skills in maths and English if needed
- Monthly sessions with tutor – no college days – 20% off the job training
- Permanent position with employer
Employer
ASSET TRAINING & CONSULTANCY LTD
We’re a proud family jewellers with humble beginnings founded over 40 years ago. We first opened our doors in Liverpool in 1978 and have since become established as a trusted, independent multi-generational family jewellers across the North West. By always putting quality and craftsmanship first, we have built our reputation as one of the finest independent jewellers in the country. We now boast three stores in Liverpool & Manchester, which are stocked with hand-crafted Jewellery. We always aim to produce our jewellery to the highest standard, so that we can continue to enjoy word-of-mouth referrals and returning and generational clients.
Training
ASSET TRAINING & CONSULTANCY LIMITED
Apprenticeship standard:Customer service specialist (level 3)
