Customer Service Apprentice Level 2

GROVE HOUSE PRACTICE

Apprenticeship summary

The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.

Apply To Vacancy

Closing date: August 18, 2024

LCR BeMore
Wage:
£13,145.60
Total hours per week:
39.5
Expected duration (weeks):
52
Positions (available):
1
Date posted:
June 18, 2024
Possible start date:
August 21, 2024
Apprenticeship level:

Intermediate

  • Greeting patients
  • Administrative work using computer systems
  • Book appointments
  • Learn about and advise cpatients
  • Keep store front clean and tidy
  • Customer Service Practitioner Level 2 Apprenticeship Standard qualification
  • Functional Skills in maths and English, if required
  • End Point Assessment
  • Work Based Learning
  • Extra training courses – Medicines Counter Assistant and Healthcare Champion
  • Further training and potential employment by the employer, depending on peformance

Employer

GROVE HOUSE PRACTICE

The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.

Training

Training Provider:

JUNIPER TRAINING LIMITED

Apprenticeship standard:

Customer service practitioner (level 2)