Customer Service Apprenticeship – Runcorn Specsavers
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Apprenticeship summary
As an apprentice, you’ll have everything you need to truly realise your potential, all whilst earning a real wage & giving customers top-notch advice. The role involves efficiently answering telephone calls to the store. The successful candidate will be advising customers that their hearing aids/glasses are ready or delayed as appropriate.
Closing date: June 9, 2025
Intermediate
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills English and maths if required
- Blended on/off the job training and location to be confirmed, further details will be made available at a later date
- At the end of your apprenticeship, you’ll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, and meet and greet roles
Employer
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.
Training
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Apprenticeship standard:Customer service practitioner (level 2)
