Customer service/recruitment apprentice – SGI Academy

• Recruitment and engagement of learners on specific learning programmes
• Preparing and presenting open days, virtual workshops and information sessions
• Attending job centres, career fairs and other external events on a regular basis
• Supporting learners in ensuring compliance paperwork is completed with minimal errors through effective liaising with both learners and the administration team
• Acting as the leading figure when communicating with perspective learners, parents and third-party organisations
• Building relationships with the referral partners and agencies across the UK
• Establishing relationships with the organisations across all of the learning areas, including schools, job centres and youth centres
• Strong and effective communication with third parties on new programs, initiatives and courses. Including distribution of appropriate marketing material
• Maintaining an appropriate database of learning information, including trackers and spreadsheets to ensure contractual obligations are met and internal standards and targets are achieved
• Producing reports for management and to provide necessary reports as and when required to other departments of the business

Level 3 Customer Service Specialist Apprenticeship Standard, which includes:

• Functional skills if needed
• End-Point Assessment (EPA) 
• All training is completed on site, NO college days, monthly visits followed by 20% off the job

Permanent position upon completion.