Events Coordinator Apprentice

• Assist with the day-to-day room-style arrangements for The Florrie and 3rd party event bookings.
• Prepare and neatly layout refreshments of tea, coffee, water, juice & biscuits in preparation for the arrival of guests to events.
• Delivering events on time and ensuring you do all you can to meet and exceed customer expectations.
• Carefully read, follow and confirm (tick) each instruction on the Event Preparation Plans.
• Remain active and alert to customers’ requests throughout their entire event and communicate any issues or complaints to our Events Coordinator or COO.
• To politely provide customers with post-event feedback forms and request their response.
• Thoroughly wipe and clean all tables (round & trestle) post-event, in preparation for the next event.
• Ensure clean and empty bins, inclusive of bin liners are in place for every event. 
• Dispose of all general and green rubbish & waste during and post-event.
• Think and plan ahead for the next event in every room, ensuring they’re clean and presentable at all times.
• Assist with post-event clear downs, re-sets, cleaning and washing all jugs, cups and cutlery.
• NOTE: regardless of the time, all items must be washed and put away in their correct place.
• Ensuring to put back all event-related items, e.g. jugs, urns, cutlery, napkins etc in their correct place, so that everyone knows exactly where things are.
• Regularly restock event Refreshment trolleys with all required items.
• Inform our Events Coordinator when Refreshment and Food stock items are low and require reordering.
• All responsibilities require administration duties which will comply with your apprenticeship

• Monthly 1 day workshops with your dedicated development coach in a virtual classroom
• Monthly 1-2-1 support sessions
• 8 weekly reviews with development coach and line manager

End point assessment consists of:

• Knowledge test
• Portfolio-based interview
• Project presentation

• This could lead to a permanent position post apprenticeship