Hyundai Parts Advisor Apprenticeship – Cheshire Oaks

HOLDCROFT HYUNDAI LIMITED

Apprenticeship summary

At Hyundai, you’ll be working within a fast-paced, challenging, environment, where you’ll be encouraged to push boundaries and challenge convention. As a global automotive manufacturer and one of the fastest growing, you’ll have the opportunity to work within an international business environment and grow with the company.

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Closing date: January 30, 2024

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Wage:
£11,520.00
Total hours per week:
40
Expected duration (weeks):
51
Positions (available):
1
Date posted:
October 31, 2023
Possible start date:
February 6, 2024
Apprenticeship level:

Intermediate

The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

Duties will include:

  • Working with customers to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items and sourcing parts, while offering competitive prices
  • Working as a team and independently to reach set goals and KPIs
  • Delivering fantastic customer service while remaining efficient and focused on your tasks
  • Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
  • Managing goods in and out
  • Working with suppliers, placing orders or returns and processing paperwork accurately
  • Working to a high level of customer service at all times and remain courteous and police to customers
  • Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard
  • Also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications

https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1

Standard Training will include:

  • Nationally recognised qualifications
  • IMI level 2 Certificate in Customer Service for the Automotive Industry
  • ATA Accreditation Customer Service Advisor
  • Bespoke Hyundai certified training
  • Regular in dealer review and assessment visits
  • Possible permanent position on the completion of the apprenticeship
  • On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k

Employer

HOLDCROFT HYUNDAI LIMITED

Being employed in a Hyundai approved dealer is a fantastic start to your working career. We’re proud to be global leaders in new technology and design and our dealers are looking for people with a creative flair and an active, practical and logical mind.

Training

Training Provider:

NOTTINGHAM COLLEGE

Apprenticeship standard:

Customer service practitioner (level 2)