Customer service apprenticeship
Oak vale medical centre
Apprenticeship summary
Oakvale medical centre are looking to support an apprentice looking for a career in customer service. Whilst they complete their apprenticeship, the applicant will work within the NHS in a GP surgery assisting our Reception team where they will be able to pick up a variety of skills within customer service.
Closing date: September 30, 2024
Intermediate
- Front desk duties
- Prescriptions requests
- Scanning of confidential documents
- Taking telephone queries from patients
- Appointment booking
- Completing various tasks sent by GPs/nurses and other clinical staff
- DH Associates will let you know your training schedule. You will work 9 till 5 in Oakvale 37 hours a week over 12 months. You will be given protected learning time within this to work on your portfolio for the apprenticeship.
- A role in customer service and experience in general practice
Employer
Oak vale medical centre
We are a large training general practice with more than 12000 patients based in Liverpool. Established over 80 years ago.
Training
DAWN HODGE ASSOCIATES LIMITED
Apprenticeship standard:Customer service practitioner (level 2)