Business Administration Apprentice (Carpenters Group)
CARPENTERS LIMITED
Apprenticeship summary
Your role will primarily focus on providing excellent customer service to clients while supporting the finance team with a wide range of administrative tasks. You will engage directly with clients, handle queries and importing / creating documents – in our case management system.
Closing date: November 4, 2024
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Advanced
Using written, electronic and verbal communications to chase any overdue payments.
- Sending our GUID links to clients
- Providing clients with updates via email and telephone, whilst managing their expectations
- Distributing team voicemails for action
- Importing post to our case management system
- Ensuring all ISO27001 requirements are met and adhered to
- Ensure daily work schedules are maintained
- Rectify any file queries to ensure files can be completed proactively
- Liaise with other departments, when necessary
- Process payments to clients and third parties
- Completing portal work and corresponding with the Court Funds Office
- Printing and stapling cheques to be sent out to clients and third parties
- Saving imported documents to the relevant locations
Within this role you will gain exposure to both the legal and insurance sectors, allowing the successful applicant the opportunity to further progress in a variety of industries depending on opportunities available at that time.
Employer
CARPENTERS LIMITED
Carpenters Group is one of the UK’s leading providers of insurance and legal services. We work in partnership with a number of insurers and brokers to deliver a variety of outsourced claims solutions. We are looking for people who want to be a part of ensuring that our customers continue to receive a quality service that consistently exceeds expectations throughout their claims journey.
Training
BPP PROFESSIONAL EDUCATION LIMITED
Apprenticeship standard:Business administrator (level 3)
