UNCOVERING AI AT WORK IN 2025 – APPRENTICESHIP OPPORTUNITIES AVAILABLE
US firm Kyndryl is to set up a major AI tech base in the city region creating employment and apprenticeship opportunities…
Following Prime Minister Keir Starmer’s announcement of a plan for artificial intelligence to turbo-boost the nation and news that US firm Kyndryl is to set up a major AI tech base in the Liverpool City Region, we explore how AI figures in the workplace in 2025 and beyond.
Artificial intelligence is no longer science fiction! It has rapidly evolved into a tool used in our everyday lives. It serves many purposes, from uncovering new opportunities to automating repetitive tasks with unrivalled efficiency. The rapid changes bring both possibilities and responsibilities. Against this backdrop, it is easy to feel intimidated without a fuller understanding.
What do today’s workers need to know, and how will the world of work be impacted as we move forward? This guide uncovers and demystifies some of the issues around AI and explores its opportunities.
Understanding AI
Artificial intelligence does not aim to replace humans. Rather, it imitates human intelligence across certain tasks. Instead of viewing it as a threat, it helps to see it as an opening-up of opportunity. Knowledge is power, and this applies to understanding the impact of AI and how it will integrate into the workplace.
Analysing data, recognising and responding to human speech, making decisions and spotting complex patterns are all examples of how AI can be utilised. Think of it as a personal assistant to mine data and perform repetitive tasks alongside the ability to generate new ideas.
Almost any industry can implement AI. As such, all managers need to be alert to the ethical responsibilities of its use. Examples are protecting personal data and transparency around using AI instead of humans.
A changing job market
AI is already reshaping jobs and skills. A useful distinction to make is between jobs that are performed alongside or using AI and jobs working in and developing AI.
Jobs working with AI
Many roles now integrate AI into their day-to-day. It acts as a tool to enhance human productivity. Here are some examples:
- Human resources professionals use it to match candidates to roles, saving time in the recruitment process
- Healthcare professionals are constantly seeking ways to interpret medical results quickly and accurately; AI can assist with this
- Advertising departments use AI to analyse customer behaviour and to maximise the effectiveness of campaigns
- Creative professionals are using AI to generate videos, suggest eye-catching headlines and write compelling copy
AI completes specific tasks highly efficiently. However, to be truly effective, human input is required.
An example is the development of scripts for chatbots. Though they are powered by AI, human oversight ensures responses are in context and demonstrate empathy. The end goal here is customer satisfaction, which AI might not deliver if left to its own devices.
In summary, AI completes specific tasks quickly and accurately and learns as it goes along. Human oversight ensures outputs align with strategic goals and refine AI’s effectiveness.
Jobs working in AI
Roles in AI focus on creating, refining, and maintaining AI systems. For example:
- Scientists develop ideas and prototypes to solve problems in new ways or improve existing solutions
- Software engineers design and deploy software to solve real-world problems
- Robotics developers create AI technology and hardware to improve efficiency in settings like factories
- Researchers enhance the security, trustworthiness and future of AI-based systems
To succeed in these roles, workers will need technical and scientific skills such as data analysis, coding, and applied mathematics.
Demand is soaring for professionals with understanding and skills in AI as companies race to adopt AI solutions to gain competitive advantages. Ambitious workers who pay close attention to detail and bring logical approaches to problem-solving can find a niche here.
Investing in your own AI training will likely pay off with many career opportunities.
Humans are still essential
AI allows humans to focus on higher-value and strategic work.
Time in the workplace will be freed up as AI handles diary management, scheduling work and drafting itineraries. Humans will be free to focus on more ‘big picture’ tasks and planning, bringing increased value to their employer.
For instance, financial analysts can use predictive AI to model outcomes. Human judgment is still needed to interpret results and guide decisions. Factory workers might find themselves training to operate and programme robotic systems, shifting human focus from manual duties to technical tasks.
The jobs AI can’t replace
AI is not meant to replace human workers. Many jobs require creativity, advanced problem-solving, and emotional intelligence. Machines powered by AI cannot replicate these qualities effectively.
Jobs that require personal interaction or physical presence, such as tour guides, hospitality roles, and construction, remain enhanced by the human touch.
Expect to see more jobs making the best of both worlds: pairing AI with human adaptability and insight.
Keeping up with AI
Building your confidence and resilience will demystify AI as it develops. There are many tactics to keep you ahead of developments:
- Educate yourself: Explore online courses or workshops to appreciate the fundamentals of AI and how to apply them
- Stay Effective: AI is highly efficient, but to be effective, it needs the human touch, so develop your emotional intelligence, adaptability, and communication
- Be open-minded: Stay prepared to adjust as your workplace evolves
- Maximise results: When the opportunity presents itself, blend your creativity and judgment with AI’s analytical ability
The next generation of workplace
AI is poised to take over many repetitive tasks. This gives humans more time to focus on growth, strategy and creativity. Such a shift creates space for tech-savvy, ambitious individuals to demonstrate their worth.
To remain competitive, you might switch to developing and building AI systems or find new ways for AI to enhance your existing endeavours. Accepting and moving with the times will ensure your continued success.
For more information, read the Government AI Roadmap [https://www.gov.uk/government/publications/ai-roadmap].
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