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Housing Professionals
November 24, 2025 @ 9:00 am – 5:00 pm
Advance your career in Housing with a CIH-Accredited Qualification For 19+ Learners already working in the Housing Sector.
Are you ready to take the next step in your housing career? Whether you’re looking to deepen your knowledge, move into a specialist role, or prepare for management, the Housing Professionals course is designed for you. Gain a nationally recognised qualification that reflects your experience and supports your progression in the sector.
What You’ll Achieve
- CIH Level 3 Certificate in Housing Practice – Awarded by the Chartered Institute of Housing (CIH), this qualification is ideal for housing professionals looking to build on their existing knowledge and take on more responsibility. It covers key areas such as housing policy, tenancy and asset management, customer service, and professional ethics.
Who’s It For?
This course is designed for:
- Housing assistants, tenancy officers, support workers, or customer service staff.
- Professionals aiming to progress into supervisory or specialist roles.
- Those preparing for further study or CIH Level 4 qualifications.
- Employed aged 19+.
- Living within the Liverpool City Region.
- Resident of the UK for the last 3 years.
- Earning less than £35,864.40 per annum.
What You’ll Learn
- The role of housing in society and public policy.
- Managing tenancies and supporting residents.
- Asset management and housing maintenance.
- Customer service excellence in housing.
- Professional standards, ethics, and reflective practice.
Career Progression
This qualification supports progression into roles such as:
- Housing Officer.
- Tenancy or Neighbourhood Manager.
- Income Recovery Officer.
- Housing Support Coordinator.
- Team Leader or Supervisor.
- It also provides a strong foundation for further study at Level 4 and beyond.
Course Details
- Duration: 10 Weeks – 1 day per week.
- Location: Online.
- Multiple start dates throughout the year.
- Delivered by experienced housing professionals with real-world insight.
Invest in your future. Advance your impact. Lead with confidence.
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