Business Admin Apprentice
EDSENTIAL COMMUNITY INTEREST COMPANY
Apprenticeship summary
Provide administrative and clerical assistance to the catering team with a focus on absence management activities. Supporting the service to ensure it is appropriately covered and absence is well managed.
Closing date: March 25, 2026
Advanced
- Provide high quality, accurate admin support to all Edsential teams as required by the Catering & Cleaning Efficiency Manager
- Provide excellent customer support to schools and school kitchens
- Support and prepare reports where required
- Prepare filing and maintain information systems in accordance with GDPR standards
- Be the first point of contact for absence management activities and related queries within the Catering Team
- Manage the central absence telephone line and cover desk with support, arranging cover appropriately
- Monitor the Catering Team’s central inbox for absence, ensuring that all absence data and documentation is processed confidentially and accurately
- Maintain accurate and up to date absence information on the HR system and ensure that sickness absence cases that have come to an end are closed appropriately ahead of payroll submission
- Responsible for maintaining contact with absent employees, understanding reasons for absence and likely duration of absence
- Ensure appropriate sickness certification is obtained where required and uploaded to the HR System
- Monitor return to works to identify trends to support the management of absence within the service
- Monitor absence triggers and action appropriately, escalating cases to Business Managers and the HR Team where required
- Complete all related administration relating to absence review meetings including invitation letters, uploading meeting documentation and sending this through to the employee
- Support the implementation of the Absence Management procedure across the service to ensure all parties understand the procedure and related expectations and responsibilities
- The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator
- Level 3 Apprenticeship Standard. In addition, they will complete Functional Skills Level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided
- Ability to progress onto a higher level apprenticeship
Employer
EDSENTIAL COMMUNITY INTEREST COMPANY
Edsential Community Interest Company is owned by Cheshire West and Chester Council and Wirral Council, dedicated to improving outcomes for children and young people through the provision of high-quality, ethical, and innovative services. The company's mission is to directly reinvest any profits into improving services and supporting progress in schools within the community. Edsential provides a wide range of services, including catering, cleaning, music, residential, governors, creative and performing arts, learning outside the classroom, health and wellbeing, and holiday activity fund.
Training
CHESHIRE COLLEGE SOUTH AND WEST
Apprenticeship standard:Business administrator (level 3)
