Business Administrator Apprentice

The Business Administrator Apprentice is a key role within Cheshire Westand Chester Council’s Business Governance and Improvement team, part of the wider Children’s and Families Directorate.

This apprenticeship offers the opportunity to gain hands-on experience in abusy office environment, supporting communications, data management,and a wide range of administrative activities. You will develop keyadministrative skills, learn how to manage priorities, and build confidenceworking as part of a professional team within a public service.

This role is essential in undertaking a variety of administrative activities tosupport the Business Governance and Improvement team and widerservice, including maintaining accurate records and data, handling enquiries,and assisting with service delivery. This is in addition to carrying out generaladministrative duties such managing records, supporting meetings, processing financial information, and responding to customer enquiries in aprofessional and timely manner.

You will receive support from the Inclusive Employment Manager, alongside guidance from a dedicated Apprenticeship Programme Tutor and a workplace mentor throughout your apprenticeship.

Upon successful completion of the Level 3 Business Administrator
Apprenticeship Standard, and subject to performance review, you will
progress into the substantive post of Business Support Officer.

This role is a hybrid role, meaning that the position will be flexible and
mobile, working at the contractual work base, but will also work in the
community, at other council locations, partner buildings, at home or other suitable locations.

Notwithstanding the detail in this job description, in accordance with the Council’s Flexibility Policy the job holder will undertake such work as may be determined by the Director/Corporate Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job and in any location within Cheshire West and Chester.

With appropriate support and supervision, the Apprentice will:

• Provide general clerical support for the service including data processing, photocopying, filing, collation of information,
  distribution of mail etc to ensure the efficient and timely provision of information
• Deal with telephone and face to face enquiries to ensure that all calls/visitors are handled efficiently and effectively and good relations fostered
• Maintain and update business andperformance data ensuring that accurate information is stored securely and available for use by appropriate persons
• Checking, process and raise invoices to ensure that bills are paid accurately and promptly and accurate up to date financial records
  maintained
• Ordering materials and equipment on behalf of the service maintaining stock levels of office supplies and consumables
• Prepare reports and papers for meetings and attend meetings where required to present the information
• Support and assist with the organisation of meetings and events
• Provide clerical support for meetings, including preparing agendas, room bookings, minute taking
• Other admin support functions including, purchase orders and procuring goods under the direction of the Family Help Manager

• An apprenticeship includes regular training with a college or other training organisation
• At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams
• Delivery is to be discussed with the training provider and the hiring manager must suit operational needs

• On successful completion of the apprenticeship, the post
  holder will progress to the substantive post of Business Support Officer