Tenancy and Property Management Apprentice

As a Business Administration Apprentice, you will primarily support the Property Services team in the day-to-day management of residential and commercial properties. This is a varied role that offers hands-on experience across lettings, property management, finance, and customer service.  You’ll also have the opportunity to work alongside the Rent Support Team of Halton Housing, assisting with projects and reporting.

What you’ll do at work 

• Assist in advertising and marketing vacant properties, including liaising with third-party agents where required.
• Arrange and attend property viewings, supporting prospective tenants throughout the process.
• Support the pre-tenancy process, including referencing and tenant screening.
• Help prepare tenancy agreements, Right to Rent checks, and property inventories.
• Assist with mid-term property inspections and end-of-tenancy “check-out” inspections.

Financial & Rent Administration 

• Support the collection and processing of tenant deposits, ensuring accurate recording on systems and compliance with deposit schemes.
• Assist with rent reviews, queries, and general enquiries from residents.
• Help monitor rent accounts and support the team in achieving income collection targets. 

Property Management Support 

• Assist in monitoring tenancy compliance and escalating issues where needed.
• Support the preparation of documentation for legal proceedings where applicable.
• Help coordinate maintenance and repairs, working with contractors to ensure timely completion.

Health, Safety & Compliance 

• Assist with basic risk assessments and ensure health & safety actions are followed up.
• Support compliance monitoring, including working with internal and external stakeholders.

Performance & Reporting 

• Gain experience in financial administration, including recording transactions and assisting with budgeting processes.
• Support the preparation of performance data and reports for the management team. 

Acquisitions & Sales 

• Assist with the administration of new property acquisitions, liaising with external consultants.
• Support the sales process for properties, including marketing and tracking progress.

What You Will Learn 

• End-to-end property and tenancy management processes. 
• Customer service and stakeholder engagement skills.
• Financial administration and performance reporting.
• Legal and compliance requirements within property services

The qualification you will be working towards is a Level 3 Business Administration apprenticeship which is delivered in a classroom setting at Riverside College, Widnes once a week.

Completion of the Apprenticeship does not guarantee a full-time permanent role at Halton Housing; however, we recruit to the Apprenticeship Programme based on what we believe to be our future workforce requirements.