Hairdressing apprentice

• To ensure that all treatments are carried out professionally and accurately at all times
• To demonstrate a high level of confidence and competence in all services
• To undertake any necessary training to improve salon standards and skills
• To maintain high quality treatment, in keeping with the clients’ wishes.
• To be organised with your day-to-day duties, including checking the appointment book regularly
• To ensure that all areas are kept clean and tidy, creating a safe environment for you and your clients
• To keep all electrical appliances in good working order, ensuring that any faults are reported
• To maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality and to aid other Stylists and staff with client history
• To achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times
• To cover the reception area, when required, assisting with telephone calls, bookings and face-to-face clients
  Customer Service:
• To ensure that internal and external customer service given within the department is to the highest standard at all times
• To deal with any internal and external customer complaints or customer requests as and when required
• To be friendly and approachable towards clients and colleagues at all times
• To take an active part in increasing clientele on a regular basis
• To promote the salon and have a good knowledge of any specialised treatments/services and products available
• To ensure that all services and products are charged for at the correct price, in accordance with the price list

Hairdressing Professional Level 2.

Weekly attendance at Riverside College, Widnes.

Permanent opportunity with the company may be on offer on completion of the apprenticeship.