Business Admin Apprentice

Routine administrative tasks

• Operating switchboard and multiple incoming call services
• Answering telephone calls and ensuring accurate messages are passed on to the correct person
• Greeting clients and managing clients in reception area
• Taking card payments
• Sorting, scanning and distributing post on a daily basis
• Data entry
• Storage and retrieval of files and other records
• Organise and log internal and external post (Royal Mail, DX & Deliveries)
• Distribution of faxes and messages
• Recording of employee attendance and absence
• Reception Duties
• Organising hospitality requirements
• Secretarial support for the departments, to include audio typing
• Prioritising and organising the accurate relay of incoming information
• Resolving problems and queries as they arise – referring to supervisor as appropriate
• Maintaining confidentiality, presentation and professionalism in reception area and departments at all times
• Compliance with all internal policies and procedures, as documented in Gregory Abrams Davidson Office Manual
• Promote the vision and objectives of the Practice
• Create, maintain and enhance productive working relationships
• To undertake any relevant training and/or professional development as recommended by Supervisors
• Any other tasks as reasonably requested by Supervisor

Level 3 Business Administrator Apprenticeship Standard including:

• Knowledge, Skills and Behaviors
• End-Point Assessment 

• Possibility of a full-time position upon successful completion of the apprenticeship