Overview This course is aimed at providing a core understanding of how to effectively operate and use outlook. It is suitable for those who can use outlook at a basic level and who wish to improve skills or perhaps are more familiar with previous versions of Windows and require refresher training, based on the current Windows package being used. 

A full day’s training would include all of the below modules. Shorter sessions and coaching would be adapted for particular requirements. 

Module 1 

· Use Voting Buttons 

· Request Receipts 

· Delivery Options 

· Flagging a Message 

· Insert a Signature 

Module 2 

· Create a Distribution List 

· Create Personal Folders 

· Rules and Alerts 

· The Out of Office Assistant 

· Deleting Items Efficiently

Module 3 

· Use the Calendar View 

· Create Events and Appointments

· Create Recurring Appointments 

· Schedule a Meeting 

· Change Appointment, Event or Meeting 

Module 4 

· Create a Contact 

· Create a Task 

· Assign a Task 

· Sharing Calendar, Contacts and Tasks 

· The Notes View