INTERMEDIATE MICROSOFT OUTLOOK
Overview This course is aimed at providing a core understanding of how to effectively operate and use outlook. It is suitable for those who can use outlook at a basic level and who wish to improve skills or perhaps are more familiar with previous versions of Windows and require refresher training, based on the current Windows package being used.
A full day’s training would include all of the below modules. Shorter sessions and coaching would be adapted for particular requirements.
Module 1
· Use Voting Buttons
· Request Receipts
· Delivery Options
· Flagging a Message
· Insert a Signature
Module 2
· Create a Distribution List
· Create Personal Folders
· Rules and Alerts
· The Out of Office Assistant
· Deleting Items Efficiently
Module 3
· Use the Calendar View
· Create Events and Appointments
· Create Recurring Appointments
· Schedule a Meeting
· Change Appointment, Event or Meeting
Module 4
· Create a Contact
· Create a Task
· Assign a Task
· Sharing Calendar, Contacts and Tasks
· The Notes View