LEADERSHIP & MANAGEMENT PERFORMANCE
Course includes:
- Performance Management – (1/2 Day)
- Examine models and theories for monitoring and managing people
- Show understanding in SMART target setting and how to agree and set individual targets
- Evaluate models to effectively monitor the flow and quality of work
- Create and implement action plans and take action to improve weaker areas
- Performance Appraisal – (Full Day)
- Understanding the purpose and key reasons for Appraisals and how this links to the performance and development of staff
- Discuss the importance of objective setting and measurement.
- Evaluate the benefits of Appraisals to the organisation, the team and the individual
- Understanding the importance of good listening and questioning skills, including the importance of feedback
- Understanding the skills needed to deal with behavioural issues
- Create effective Action Plans to inform improvement
- Apply good skills to undertake an appraisal – complete role play activity.
- Improving Productivity – (Full Day)
- Understand different strategies, methods and ways to improve workplace productivity
- Evaluate the organisational skills required to improve workplace productivity
- Illustrate productive communication skills in the workplace
- Discuss how to manage stress and cope with anxiety in the workplace
Delivered by The Education & Skills Partnership Ltd
This is part funded by the European Social Fund
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