Two optional courses available:

Option 1 – Leadership & Management (staffing) 3 days

Day1 – Introducing HR and Line Management

  • Basics of employment law
  • Managing people and professional development
  • Action planning self-development
  • Self-Analysis/ Self-reflection

Day 2 – Conduct V Capability

  • Key principles of HR policies and procedures
  • Discipline and Grievance
  • Managing attendance
  • Managing difficult conversations
  • One to one’s and appraisals
  • Staff retention & Motivation

Day 3 – Building Successful Teams

  • Teamworking/ Team Building (Fact or fallacy)
  • Team tree
  • Managing individual and team performance successfully
  • Coaching and motivation
  • Self-Awareness and emotional intelligence
  • Succession planning
  • Leading Team meetings

Option 2 – Leadership & Management (staffing) 2 days

Day 1 (AM) – High Performing Teams

  • The theory of Motivation (Maslow, 1943) – what motivates us and why are we all motivated differently?
  • Bringing your Whole Self to work
  • What makes a great Performance Manager?
  • Team Tree (Blob Tree, Pip Wilson) – how well do you know your team?
  • Challenge v Support (Sandford, 1962)
  • Managing the Team Meeting – both ‘in-person’ and remotely

Day 1 (PM) – Developing the Team

  • Little and Often Conversations & Corridor Coaching
  • The Big Picture: SMART (Doran, 1981) and FAST objectives that align to the overall strategic vision
  • 70-20-10 model of learning & development
  • Spotting the signs of under-performance – what’s the difference between capability and conduct?
  • Managing absence

Day 2 (AM) – Preparing to have the Difficult Conversation

  • Challenging Conversations
  • Unpacking the Suitcase
  • Feedback Rules
  • Setting out your stall (preparing your first 60 seconds)
  • Practical application

Day 2 (PM) – Coaching for Success

  • What is Coaching; defining what it is and what it is not
  • Unconscious Competence Model (Martin M Broadwell, 1969)
  • Identifying the skills of a great coach
  • The GROW model (Sir John Whitmore, c1980s)
  • Preparing to coach using high quality questions
  • Introducing Blind Coaching as a way to demonstrate how powerful, the use of high quality questions can be
  • Coaching Practice
  • Self-reflection and action planning

Delivered by Three Dimensional Training.

This is part funded by the European Social Fund