LEADERSHIP & MANAGEMENT (THEORY & SKILLS)
Four-day programme covering the following:
Day 1 – Leadership & Management Theory
- Understanding my leadership style and reflecting on my pre-course work
- Building the intelligent leader – emotional intelligence leadership
- Setting the vision and goals for me and my team
- John Adair Team, task & individuals’ functional leadership and core leadership practices
- Time and priority management
- Using restorative practice as a communication and conflict handling tool
- Delegation
- How to build a culture of coaching as a leadership style GROW model
- Peer coaching practice using GROW
- Being mindful of my emotional wellbeing and building resilience
Day 2 – Communication & Coaching
- Communication across a range of platforms – verbal and non-verbal communication
- Communicating with impact
- Communicating and leading others through change – Kubler Ross change curve
- Providing robust and constructive feedback – SAID model
- Positioning challenging conversations – practice and peer coaching
- Using GROW as a coaching tool for individuals
- Presentation skills – preparing a presentation with impact
Day 3 – Motivating performance and boosting morale
- Peer presentations with practice feedback using SAID model
- Managing performance, the 8 performance levels matrix
- Strategies for boosting performance and enabling potential with every team member
- Managing talent and succession planning
- Recruitment best practice
- Common HR mistakes and how to avoid them
- HR case studies on common themes – judgement and problem solving
- Effective Team Member
Day 4 – Building High Performing Teams
- Managing high performing teams – face to face and virtual
- Managing team dynamics
- Building trust in teams
- Negotiating and influencing
- Decision making types / skills
- Conflict management – Thomas Kilman
- Using GROW as a coaching method for teams
- Peer coaching practice and action planning for the action learning sets
Delivered by UK Learning Network.
This is part funded by the European Social Fund
