FREE CAREERS SUPPORT NOW AVAILABLE THROUGH JOBCENTRES

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People across England can now access free careers advice alongside employment support through their local Jobcentres.

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People across England can now access free careers advice alongside employment support through Jobcentres, making it easier to get help to find work, change careers, progress in work or build new skills.

  • People across England will now benefit from dedicated careers support for all through Jobcentres.
  • Around 500 qualified careers advisers will offer free information, advice and guidance, working together under one roof, as the National Careers Service is merged into the DWP.
  • It comes as the Government continues to develop a Jobs and Careers Service to deliver a more modern and personalised employment service.

For the first time, the full range of support previously offered by the National Careers Service will be available through DWP, creating a more joined-up service for people at every stage of their career. Around 500 qualified careers advisers have joined DWP and will provide expert careers information, advice and guidance alongside existing employment and skills support already available through Jobcentres.

Support will be available to everyone, regardless of whether they claim benefits, and can be accessed online, over the phone, or through face-to-face appointments at Jobcentres, giving people a single place to access the advice and support they need to take their next step.

Qualified careers advisers will focus on providing in-depth guidance to customers who face greater barriers to working or learning, including young people who are not in education, employment or training, those aged under 18 who are not in school or college, and disabled people.

The changes are part of the wider reforms the Government is taking forward to give everyone the opportunity to succeed. This includes £2.5 billion of youth employment support, creating almost a million opportunities to earn and learn, and £3.5 billion of investment in employment support for disabled people and those with long-term health conditions.

Source: Department for Work and Pensions 2026