WOULD YOU ENJOY WORKING FOR NORTH WEST AMBULANCE SERVICE, WORKING AS AN ICC CALL HANDLER?

Ambulance service call handler wearing a headset

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North West Ambulance Service have several exciting opportunities coming up for Call Handlers to help handle the 1000’s of calls that come their way every day!

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North West Ambulance Service have several exciting opportunities coming up for Call Handlers to help handle the 1000’s of calls that come their way every day!

If you think this could be the career for you, we are offering a Pre-Employment Programme that includes:

  • Team 999
  • The Call Handler role
  • Safeguarding
  • Confidentiality
  • Communication
  • Basic Life Support
  • Medical terminology
  • Application preparation
  • Interview preparation
  • Placements
  • Guaranteed Interview
  • Educated to GCSE standard or equivalent (one of which must be English), or in the absence of such, previous call handling/customer service experience.
  • Flexible approach to work due to the unsocial hours that the post require.
  • Keyboard / data entry skills.
  • Professional telephone manner
  • Excellent listening skills

Monday 14th October 2024

  • Morning Session:       09.30 – 11.30
  • Afternoon session     13.00 – 15.00

The session will be held in person at Estuary Point Speke Liverpool.