Transport and logistics
Aviation ground specialist - Flight Operations
Working in a specialist role supervising the safe arrival, turnaround and departure of aircraft at airports, military bases, heliports and other airfields.
Summary
An aviation operations specialist could work in a number of aviation environments, such as a commercial airport, military base / aerodrome, heliport or other airfield. Specialist roles, all focussed around the arrival, turnaround and departure of aircraft and maintaining an aviation operation, will include knowledge, skills and behaviours to complete complex aviation tasks and may include supervision of others to enable compliance with regulations through a safe, secure and effective aviation operation. These functions may include loading and unloading of aircraft, air traffic control (ATC), movement of aircraft and vehicles airside and the management of passengers both airside and landside. The functions all work as part of a combined team, within which communication with wider colleagues and other stakeholders is essential and the aviation operations specialist plays a key part of a coherent operation. The core knowledge, skills and behaviours must be completed by ALL ground specialists, along with ONE of the five specialist functions.
Typical job titles include
- airport handler | Aviation ground handler | aviation operations specialist | fire fighter
Knowledge, skills and behaviours (KSBs)
K1:
Health and safety legislation in aviation and in relation to own role and organisation and how to monitor it
K2:
Requirements for maintaining aviation security in own area of authority and action to take in the event of a breach of security
K3:
Aviation and other applicable legislation, procedures and regulations relating to an aviation environment, and monitoring procedures within own area of responsibility
K4:
Methods of communication to ensure effective and timely transfer of information to different audiences using relevant language and format
K5:
Roles within the team and how these work together to achieve the organisation’s objectives, and how to embrace equality and inclusivity in the workplace
K6:
The aviation systems used within own role and how to operate them, identify faults or errors and what remedial action to take
K7:
Implement and monitor emergency procedures in own area of responsibility, the range of potential incidents and disruption that may occur and the appropriate action to take
K8:
Dangerous goods relevant to a range of aviation operations and how to deal with them effectively in own area of responsibility
K9:
Key timelines for aviation operations performance and consequences of not meeting them
K24:
Support flight operations: The role of a specialist in supporting flight operations and operating conditions.
K25:
Support flight Operations: How to devise and implement relevant procedures in the event of an aviation incident/emergency
K26:
Monitor the weather in an aviation environment: The procedure to obtain weather forecasts their key features, what the data means for flight operations and how the information must be used
K27:
Reducing aviation hazards: Application of procedures for identifying, reporting and reducing aviation hazards, and the process for distributing pertinent information on aviation risks
K28:
Resolve multifaceted aviation issues: Identification of aviation issues and the different choices to resolve them, including how to implement the most appropriate solution, determining when the situation has been resolved satisfactorily, and what action to take if it has not
Technical Educational Products
- ST0038: Aviation ground specialist - Flight Operations (Level 3) Approved for delivery
- Reference:
- OCC0038D
- Status:
Approved occupation
- Average (median) salary:
- £29,381 per year
- SOC 2020 code:
- 7213 Communication operators
- SOC 2020 sub unit groups:
- 7213/01 Air traffic control assistants
- 3511/02 Air traffic controllers
- 8233/99 Air transport operatives n.e.c.
S1:
Monitor area of responsibility to ensure compliance with aviation legislation and organisational procedures, addressing and / or reporting hazards
S2:
Ensure aviation security is maintained in own area of operations e.g. challenging people in restricted areas, recording and reporting of security incidents
S3:
Monitor compliance with legislation, procedures and regulations in an aviation environment within own area of responsibility
S4:
Communicate effectively within the working environment, adapting methods and language to meet the situation
S5:
Maximise team performance and meet the objectives of the team whilst embracing equality and inclusivity
S6:
Use aviation systems effectively in own role. Take remedial action upon identification of faults or errors in a timely manner if they occur
S7:
Monitor area of responsibility and take appropriate action to reduce the impact of emergencies, incidents or disruption
S8:
Deal effectively with dangerous goods in own area of responsibility
S9:
Operate each stage of the aviation operations performance to ensure timely aircraft movements
S26:
Support flight Operations Support and monitor team members to collect, collate and supply information and complete other duties during flight operations.
S27:
Support flight Operations Devise and implement relevant procedures for use in the event of an aviation incident/emergency
S28:
Monitor the weather in an aviation environment Obtain, interpret and act on weather forecasts in line with organisational procedures, taking appropriate action to ensure the optimal performance of flight operations based on the report
S29:
Reducing aviation hazards Accurately apply the procedures for identifying, reporting and reducing aviation hazards and distribute pertinent aviation safety information to relevant stakeholders within the required timescale
S30:
Resolve multifaceted aviation issues Identify aviation issues and select and implement the most suitable solution, reviewing the situation to ensure it has been resolved
Technical Educational Products
- ST0038: Aviation ground specialist - Flight Operations (Level 3) Approved for delivery
- Reference:
- OCC0038D
- Status:
- Approved occupation
- Average (median) salary:
- £29,381 per year
- SOC 2020 code:
- 7213 Communication operators
- SOC 2020 sub unit groups:
- 7213/01 Air traffic control assistants
- 3511/02 Air traffic controllers
- 8233/99 Air transport operatives n.e.c.
B1:
Embrace and promote the values of the organisation
B2:
Treat team, customers and other stakeholders with courtesy and respect
B3:
Take ownership and responsibility of role and working area, including team members where responsible
B4:
Display loyalty, integrity and accountability to the organisation
B5:
Commit to continuous development of self and team, including improvements to systems and processes
B6:
Be vigilant and proactive in promoting a safe, secure and compliant working culture
Technical Educational Products
- ST0038: Aviation ground specialist - Flight Operations (Level 3) Approved for delivery
- Reference:
- OCC0038D
- Status:
- Approved occupation
- Average (median) salary:
- £29,381 per year
- SOC 2020 code:
- 7213 Communication operators
- SOC 2020 sub unit groups:
- 7213/01 Air traffic control assistants
- 3511/02 Air traffic controllers
- 8233/99 Air transport operatives n.e.c.
