Care services

Children, young people and families manager - Manager in Children's Residential Care

Manage teams to help and advise families that need support.

Summary

As a Children, Young People and Family Manager you will ensure direction, alignment and commitment within your own practice, your team(s), your organisation and across partnerships to help children, young people and families aspire to do their best and achieve sustainable change. You will build teams, manage resources and lead new approaches to working practices that deliver improved outcomes and put the child, young person or family at the centre of practice. You may work either as a Manager in Children's Residential Care or as a Children, Young People and Families Manager in the Community in a range of settings in local authorities, within health organisations, educational and early years settings or children's centres, as well as a wide range of private voluntary and community organisations. You could be solely responsible for the management of a team or service, or be part of a management team. To deliver effectively on a wide range of outcomes you will work on a multi agency basis with professionals from a wide range of backgrounds, as well as team leaders and managers from your own organisation. With a focus on excellence in practice and improved performance, you will encourage Children, Young People and Family Practitioners to gain the skills, knowledge, attitudes and behaviours that will enable them to actively support each child, young person, young adult and family to achieve their potential. You will inform and improve practice by acting on research and new developments into how the needs of children, young people and families are best met. You will model the behaviours that encourage reflective practice, professional confidence and humility. You will challenge and support practitioners and ensure their practice is safe. You will develop and lead an ethos that will enable and inspire practitioners to make a real difference to the lives of children, young people and families.

Knowledge, skills and behaviours (KSBs)

K1:

Current research and development in the health and social care sector

K2:

Theories underpinning the learning, development and motivation of individuals and teams

K3:

The role of the team and the internal and external environment in which it operates

K4:

Values and ethics and the principles and practices of diversity, equality, rights and inclusion

K5:

Approaches to dignity and respect

K6:

The principles and practice of supervision with their staff

K7:

The theories and up-to-date research and best practice that underpin practice decision making

K8:

The working practices surrounding legislation, national and local solutions for safeguarding and risk management of children, young people and families

K9:

A healthy, safe and stimulating environment that fulfils health & safety legislation and requirements

K10:

The safeguarding requirements contained within mandatory local safeguarding training or nationally accredited equivalent

K11:

The principles and practice of statutory frameworks, standards, guidance and Codes of Practice

K12:

The quality assurance of health and social care in line with OFSTED, CQC and other regulatory bodies

K13:

Approaches to developing and implementing improvement, including use of data

K14:

The theories of intervention that meet the needs of children, young people and adults within the family

K15:

The practice and principles of resource management

K16:

How to create engagement and innovation in the development of practice

K17:

The commissioning cycle and its application

K18:

Inter-agency and multi-agency work and its role in ensuring positive outcomes

K19:

Techniques to influence, persuade and negotiate with others

K20:

Principles of: reflective practice; how people learn; effective continuing professional development

K21:

Academic research, evidence-based data, policy developments, practice developments

K22:

The principles of long term care and support for children and young people

K23:

The legislation, the theoretical approaches and the compliance requirements for running a residential care home for the care and support of children and young people

K24:

The theory and best practice in the use of restraint

Technical Educational Products

Reference:
OCC0087B
Status:
Approved occupation imageApproved occupation
Average (median) salary:
£33,430 per year
SOC 2020 code:
2469 Welfare professionals n.e.c.
  • SOC 2020 sub unit groups:
    • 2469/02 Children and family services professionals
    • 1232/03 Residential care managers and proprietors
    • 3221/02 Family support workers
S1:

Maintains and develops a leadership style that sets the ethos, aims and approach to the work

S2:

Manages the application of professional judgement, standards and codes of practice

S3:

Creates a strong sense of team purpose

S4:

Models an ethos that actively promotes equality, resilience, dignity and respects diversity and inclusion

S5:

Actively seeks the views of others

S6:

Develops and delivers good quality supervision practice and decision making

S7:

Demonstrates evidence based practice and models the effective use of up to date research and theories

S8:

Identifies and manages risk

S9:

Monitors, evaluates and improves the working environment to ensure it is safe

S10:

Sets clear, measurable objectives

S11:

Uses data to evaluate the effectiveness of outcomes

S12:

Develops, facilitates and leads changes in working practices that deliver improved outcomes

S13:

Actively encourages the participation of children, young people and families in service improvement

S14:

Manages the quality assurance of the service provided and proposes improvements

S15:

Manages and deploys total resource (e.g. people, finance, IT property) to maximise outcomes

S16:

Mobilises collective action across service boundaries and within the community to manage resources

S17:

Commissions and contract manages external providers

S18:

Collaborates with partner agencies and resolves complex issues to achieve best outcomes

S19:

Builds an ethos of learning and continuous improvement across partner organisations

S20:

Evaluates practice of team members

S21:

Assesses learning styles of self and team members and identifies development opportunities

S22:

Listens to, challenges and supports practitioners

S23:

Engages in reflective practice and develops a learning culture across the team

S24:

Ensures each child receives the care and that the continuity of care for each child is in place

S25:

Models the behaviour expected from staff and communicates a clear message about the responsibilities required in the care and support of children

S26:

Manages and monitors safe systems of physical restraint

Technical Educational Products

Reference:
OCC0087B
Status:
Approved occupation imageApproved occupation
Average (median) salary:
£33,430 per year
SOC 2020 code:
2469 Welfare professionals n.e.c.
  • SOC 2020 sub unit groups:
    • 2469/02 Children and family services professionals
    • 1232/03 Residential care managers and proprietors
    • 3221/02 Family support workers
B1:

Care: Respecting and valuing practitioners, encouraging and enabling them to deliver excellent practice

B2:

Compassion: Consideration and concern, combined with robust challenge and support

B3:

Courage: Having honest conversations and encouraging practitioners to offer their own solutions to improving practice

B4:

Communication: Building relationships with practitioners, peers and partner organisations

B5:

Competence: Knowing the business, knowing what good practice looks like in others and having a relentless focus on delivering improved outcomes

B6:

Commitment: Demonstrating a strong moral purpose, modelling the ethos and building the skills of others and retaining and maintaining and own practice skills through effective CPD

Technical Educational Products

Reference:
OCC0087B
Status:
Approved occupation imageApproved occupation
Average (median) salary:
£33,430 per year
SOC 2020 code:
2469 Welfare professionals n.e.c.
  • SOC 2020 sub unit groups:
    • 2469/02 Children and family services professionals
    • 1232/03 Residential care managers and proprietors
    • 3221/02 Family support workers