Construction and the built environment

Gas engineering operative

Installing and maintaining gas appliances in a domestic or non-domestic setting, advising customers on how appliances work and how to use energy more efficiently.

Summary

This occupation is found within the construction sector, supporting the continued provision of installation and maintaining gas-fuelled heating and hot water systems across the UK. 

The broad purpose of this occupation is to safely install, commission, decommission, carry out scheduled maintenance and repairs of gas appliances and equipment in a domestic dwelling. Appliances can include, but are not limited to, a range of work categories such as central heating boilers, ducted air heaters, cookers, space heaters and gas metering equipment. Roles in gas engineering are physical in nature and may involve lifting and moving of equipment, working at height and in confined spaces. All operatives must be registered on the Gas Safe Register for each appliance in which they are competent to undertake work on. 

Gas Engineering Operatives are responsible for ensuring customer safety and always providing service excellence. Operatives will be required to explain how gas installations are designed and how appliances and controls operate, providing energy efficiency advice to customers as an integral part of the role. 

Knowledge, skills and behaviours (KSBs)

K1:

Health and safety practices including manual handling, working at height and working in confined spaces.

K2:

Gas Industry Unsafe Situations Procedure (IGEM G11).

K3:

Risk assessments, associated procedures and documentation.

K4:

Environmental and sustainability regulations and guidance.

K5:

The range of gas appliances, their suitability and associated gases.

K6:

Installation and commissioning practices and techniques applicable to primary gas appliances.

K7:

Installation and commissioning practices and techniques applicable to secondary gas appliances.

K8:

Testing and safety-checking practices applicable to gas appliance types.

K9:

Routine and reactive servicing and maintenance practices and techniques applicable to gas appliances and components.

K10:

Fault-finding, diagnosis and rectification practices and techniques applicable to gas appliances, their controls and associated systems.

K11:

Decommissioning practices and techniques applicable to gas appliances and systems.

K12:

Domestic electrical circuits, safe isolation and electrical safety checks in relation to the work being conducted.

K13:

Combustion theories, combustion analysis, gas properties, carbon monoxide and types of burners.

K14:

Chimney and flueing types, design and ventilation principles specific to gas appliances and dwelling types and structures.

K15:

Emergency procedures including gas escapes, report of fumes and unsafe situations.

K16:

Heat and hot water system design theory, location, controls including smart controls.

K17:

Common construction techniques and features of domestic housing stock including wall types, floor types, glazing, drainage systems & utilities.

K18:

Sustainability and energy efficiency: green technologies, alternative fuels, energy consumption, energy ratings and how they are calculated.

K19:

General Data Protection Regulations (GDPR).

K20:

Principles of equity, diversity and inclusion in the workplace and the impact on their work.

K21:

Common issues, symptoms and warning signs of stress, anxiety and depression, including where to go for help and the resources available.

K22:

Tools, equipment and test instrumentation used in gas engineering activities.

K23:

Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Industry terminology.

K24:

Principles of recycling, reusing and returning defective components and disposal of waste.

Technical Educational Products

Reference:
OCC0155
Status:
Approved occupation imageApproved occupation
Average (median) salary:
£35,963 per year
SOC 2020 code:
5315 Plumbers and heating and ventilating installers and repairers
  • SOC 2020 sub unit groups:
    • 5315/00 Plumbers and heating and ventilation installers and repairers
S1:

Comply with health and safety practices.

S2:

Install and commission a range of primary appliances, for example central heating boilers, gas cookers, space heaters.

S3:

Install and commission a range of secondary appliances, for example laundry appliances, water heaters and gas meters (not exceeding 6m3 in capacity).

S4:

Carry out testing and safety checks applicable to the appliance chimney or flue type.

S5:

Carry out routine maintenance and servicing of appliances and components.

S6:

Identify and rectify faults in appliances and components.

S7:

Decommission appliances and systems.

S8:

Isolate the electrical supply to the appliance.

S9:

Conduct electrical safety checks pre- and post-work.

S10:

Undertake and document risk assessments.

S11:

Source, read and follow technical documentation associated with equipment and installation requirements.

S12:

Select, use and maintain tools, equipment and test instrumentation.

S13:

Select and use personal protective equipment (PPE).

S14:

Check and action inspection records and schedules.

S15:

Identify unsafe situations or conditions and take action under IGEM G/11 Gas industry unsafe situations procedure.

S16:

Use digital technology to access job, appliance and customer information.

S17:

Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR).

S18:

Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.

S19:

Recycle, reuse, return defective components and dispose of waste.

S20:

Carry out and record planned and unplanned learning and development activities.

S21:

Apply equity, diversity and inclusion procedures.

Technical Educational Products

Reference:
OCC0155
Status:
Approved occupation imageApproved occupation
Average (median) salary:
£35,963 per year
SOC 2020 code:
5315 Plumbers and heating and ventilating installers and repairers
  • SOC 2020 sub unit groups:
    • 5315/00 Plumbers and heating and ventilation installers and repairers
B1:

Prioritise health and safety.

B2:

Take responsibility for work.

B3:

Committed to continued professional development (CPD) to maintain and enhance competence in own area of practice.

B4:

Support an equitable, diverse and inclusive culture.

Technical Educational Products

Reference:
OCC0155
Status:
Approved occupation imageApproved occupation
Average (median) salary:
£35,963 per year
SOC 2020 code:
5315 Plumbers and heating and ventilating installers and repairers
  • SOC 2020 sub unit groups:
    • 5315/00 Plumbers and heating and ventilation installers and repairers