Mid Green occupationAgriculture, environmental and animal care
Land-based service engineering technician
Providing advanced technical support and guidance across a diverse range of plant and equipment in sectors such as agriculture, horticulture, forestry and outdoor power.
Summary
This occupation is typically found in the agricultural, horticultural, forestry, amenities and outdoor power sectors.
A land-based engineering technician may work in the employer’s workplace or on site from a fully equipped service vehicle. They are required to work flexible working hours as dictated by seasonal requirements.
The technician acts as an ambassador for the employer’s business and the products represented, utilising their own initiative in a customer facing role.
Businesses employing land-based engineering technicians deliver technical support to their end user customers, dealership networks or own manufacturing activities.
The broad purpose of the occupation is to support the customer by conducting installation, setup, maintenance, diagnostic and the repair of land-based equipment throughout its end to end operating lifecycle.
They will conduct inspections and consultations and compile condition reports. They diagnose and repair complex faults in prime movers, machinery, and equipment, prepare repair proposals and implement timely and cost-effective repairs.
The land-based engineering technician will verify the performance of prime movers, machinery and equipment against the manufacturer’s specification and customers’ expectations.
They understand the interrelationship of machines and the interface between machine, biological systems and the influence of the crop condition and working environment on optimum performance and operating expense.
They perform a multi-disciplinary role requiring a diverse blend of diagnostic activities and logical thought processes relating to mechanical, hydraulic, pneumatic, electrical, electronic and autonomous and automated land-based machinery and equipment.
In their daily work, an employee in this occupation interacts with a wide range of internal and external customers. This may include colleagues, suppliers, manufacturers, business to business customers and the public. They will embrace equality, diversity and inclusion.
They will typically report to a line manager.
An employee in this occupation will be responsible for completing work to specification and quality requirements, on schedule and without immediate supervision.
Land-based service engineering technicians are responsible for managing the outcome of their assigned tasks.
They need to consider the land-based environment and conditions in which they operate along with health and safety and the implications of lone working.
Technicians are often called upon to supervise and mentor junior colleagues and dispense advice to customers regarding machinery selection and the application of technologically advanced products.
Typical job titles include
- Agricultural machinery service technician | Agricultural service technician | Field service technician | Forestry service engineering technician | Golf and turf service technician | Grounds care service technician | Horticultural service engineering technician | Land-based service engineering technician | Milking system technician
Knowledge, skills and behaviours (KSBs)
K1:
The importance of ensuring compliance with health and safety legislation and ensuring the safety of self, colleagues and others in the work environment.
K2:
How to administer emergency first aid and implications when working remotely in isolated rural locations.
K3:
Risks encountered when working onsite in the land-based sector including the procedures to monitor and review risk assessments and respond dynamically to new hazards and methods of mitigation.
K4:
How to identify and evaluate environmentally friendly and sustainable land based working practices.
K5:
Techniques and methods used to support and develop colleagues.
K6:
How to interpret diagnostic data (including telematics) and apply this information to form dynamic, logical fault finding and diagnostic processes.
K7:
Principles and processes of diagnostics testing to reach logical, evidence-based conclusions.
K8:
Methods used to simulate the conditions and land based work environments and test the validity of customer complaints.
K9:
How operational techniques, machine application, crops and soil types, the weather and working environment affect field-based performance.
K10:
Root cause analysis and fault finding techniques.
K11:
How to assess land-based machinery and equipment for repair considering crop and revenue loss when determining options.
K12:
How to compile technical reports, statements and recommendations.
K13:
Methods used to repair complex mechanical land-based prime movers.
K14:
Methods used to repair land-based machinery and equipment attachments.
K15:
Methods used to repair complex electrical and electronic systems including network communication systems, GPS, telematics, autonomous and automated systems.
K16:
The application of precision land based technology and electronic management systems.
K17:
How to maintain the integrity of electrical components.
K18:
The differences between ownership, stewardship and custodianship of big data and how it is utilised in the land-based sector.
K19:
How to conduct complex repairs to hydraulic, pneumatic, hydrostatic and fluid powered systems.
K20:
How to set-up, operate and validate the performance of land-based prime-movers machinery and equipment and the factors that impact optimum performance including, crop condition, crop types, weather conditions, soil and surface types, maintenance, and operating techniques.
K21:
Factors to consider when conducting land-based technical consultations including floatation tyres, ballast, cutting or working width, power requirements, range of adjustments, service ability, speeds of operation, combinations of machinery and residual values.
K22:
How to determine compatibility of machinery combinations with prime movers and their interaction with one another.
K23:
Handover and installation procedures to colleagues, customers and end users.
K24:
Customer interaction, customer care techniques and how to deal with demanding customers, customer complaints and unrealistic expectations.
K25:
Methods used to keep up to date with land based technological and working practice advances.
Technical Educational Products
- ST0243: Land-based service engineering technician (Level 3) Approved for delivery
- Reference:
- OCC0243
- Status:
Approved occupation
- Average (median) salary:
- £36,225 per year
- SOC 2020 code:
- 5223 Metal working production and maintenance fitters
- SOC 2020 sub unit groups:
- 5223/06 Heavy plant maintenance technicians
S1:
Interpret technical data, documentation, schematic diagrams, wiring diagrams and technical specifications.
S2:
Work in accordance with Safe Systems of Work and apply control measures such as Health and Safety at Work Act, lone working, working at height and risk assessments adopting mitigation measures to safeguard, bystanders, the public, property and livestock.
S3:
Use digital equipment to interrogate land-based machinery, equipment and prime mover performance and extract data and communicate to stakeholders.
S4:
Obtain information from colleagues and stakeholders employing a range of techniques.
S5:
Establish the information required to perform an efficient and effective diagnosis.
S6:
Communicate technical matters to technical and non-technical stakeholders.
S7:
Perform repairs of technologically advanced land-based machinery, equipment and prime movers in accordance with manufacturer's guidelines and industry standards.
S8:
Measure and assess wear tolerances and deformation in line with manufacturer instructions or guidance.
S9:
Identify components that require either repair or replacement, including providing alternative solutions for repair or replacement as appropriate.
S10:
Repair or replace component parts in accordance with manufacturer guidelines.
S11:
Establish and replicate the circumstances and conditions that give rise to reported faults.
S12:
Determine whether reported symptoms are a characteristic or a fault.
S13:
Diagnose faults and reported underperformance of land-based machinery, equipment and prime movers using approved diagnostic procedures and equipment and logical problem-solving techniques.
S14:
Maintain, interrogate, calibrate and repair electronic equipment and systems, including precision technology, electronic management systems, telemetry, autonomous and automated operations used in the land-based sector.
S15:
Differentiate between the root cause and symptom of land-based machinery, equipment and prime mover failures.
S16:
Identify crop, soil, climatic and environmental factors that impact on the performance of land-based machinery, equipment and prime movers.
S17:
Identify the equipment settings appropriate to the working conditions giving due consideration to crop, soil types, conditions and environments, weather and climatic conditions.
S18:
Perform verification tests to check performance against manufacturer specification land-based machinery, equipment and prime mover performance.
S19:
Identify stakeholder requirements and provide tailored advice that informs their selection and operation of appropriate machinery, equipment and prime movers to meet the land based environment in which it will be operated.
S20:
Applies supervision and mentoring techniques to support junior colleagues' development.
S21:
Plan and prepare maintenance or repair work schedules for showing task allocation, sequencing, workflow and time management.
S22:
Compile technical reports and statements.
S23:
Provide technical input to facilitate the compilation of repair schedules, action plans, quotations and estimates.
S24:
Identify the parts and services required to enable the reinstatement of land-based machinery, equipment and prime movers for the purposes of estimates and quotations.
S25:
Perform installation and handover of machinery, equipment and prime movers, explaining their safe operation, the settings required for the environmental conditions and application, the maintenance and warranty requirements.
S26:
Establish level of customer understanding of how to operate the machinery or equipment following installation and handover.
S27:
Use predictive and preventative maintenance effectively to minimise land-based machinery, equipment and prime mover downtime.
S28:
Identify toxic and hazardous substances and environments and apply suitable and sustainable control measures.
S29:
Dispose of equipment, components and substances in accordance with environmental regulations, industry standards and company policy.
S30:
Keep up to date with advances in environment land-based working practices and the land-based engineering technologies and share best practice.
S31:
How contextual factors (including operational techniques, application, crop, soil types and conditions, environments, weather and climatic conditions) impact on machine performance and faults.
S32:
Repair complex electrical and electronic systems in accordance with job requirements.
Technical Educational Products
- ST0243: Land-based service engineering technician (Level 3) Approved for delivery
Technical education progression
- Reference:
- OCC0243
- Status:
- Approved occupation
- Average (median) salary:
- £36,225 per year
- SOC 2020 code:
- 5223 Metal working production and maintenance fitters
- SOC 2020 sub unit groups:
- 5223/06 Heavy plant maintenance technicians
B1:
Actively complies with and promotes a safe and healthy working environment.
B2:
Is an ambassador for the business, respecting confidentiality, working efficiently, treating customers, employees and colleagues respectfully whilst meeting customer and employer expectations.
B3:
Uses own initiative to make recommendations and complete work. Completes tasks on schedule and accordance with the job requirements.
B4:
Demonstrates attention to detail and employs a logical approach to problem resolution.
B5:
Embraces a sustainable working culture, taking responsibility for the careful use of resources and appropriate handling and disposal of waste products connected with land-based engineering machinery and equipment.
B6:
Acts ethically and with integrity, giving considered guidance to stakeholders and following up on unresolved matters and outstanding questions.
B7:
Adapts to changes in work environments, instructions and tasks.
B8:
Committed to keeping up to date with industry best practice, relevant legislation and technological advancement.
B9:
Stays motivated and committed when facing adverse challenges.
B10:
Promotes equality, diversity and inclusion.
Technical Educational Products
- ST0243: Land-based service engineering technician (Level 3) Approved for delivery Technical education progression
- Reference:
- OCC0243
- Status:
- Approved occupation
- Average (median) salary:
- £36,225 per year
- SOC 2020 code:
- 5223 Metal working production and maintenance fitters
- SOC 2020 sub unit groups:
- 5223/06 Heavy plant maintenance technicians
