Protective services
Serious and complex crime investigator
Conduct serious and complex investigation.
Summary
This occupation is found in law enforcement. A Serious and Complex Crime Investigator (S&CCI) could typically be employed by Her Majesty's Revenue and Customs, The National Crime Agency, Police Forces, The Ministry of Defence or the Financial Conduct Authority. The broad purpose of the occupation is to conduct serious and complex investigations. They will dynamically conduct investigations through research, analysis and planning to carry out operational activity. Typically this is a non-emergency response function. Some of these roles may require a S&CCI to have relevant designated powers where necessary. They could carry out investigations locally, nationally, and internationally which many involve the use of covert investigative techniques and using advanced technologies to target high level organised crime groups. In their daily work, an employee in this occupation interacts with diverse communities relevant to their organisations in order to, for example, obtain witness statements, gather evidence, conduct lawful searches of physical and virtual spaces and where relevant powers are designated, arrest and interview suspects. An employee in this occupation also interacts with other law enforcement agencies in order to support their work. The environment in which a S&CCI works will typically be office based, although there will be a requirement to deploy operationally outside of the office environment. An employee in this occupation will be responsible for investigating serious and organised criminality as part of a dedicated case team. There will be a Senior Investigating Officer who will allocate tasks and oversee the investigation, however the employee will be expected to undertake tasks independently, with limited supervision, as well as with other members of the case team or with other specialists.
Typical job titles include
- Detective constable | Investigator | Operations officer
Knowledge, skills and behaviours (KSBs)
K1:
U.K law and other legislation relevant to the organisation and how it supports a serious and complex crime investigation
K2:
The relevance and purpose of developing hypothesis in a serious and complex crime investigation
K3:
How to task intelligence analysts
K4:
The breadth of covert capabilities available to support investigations including surveillance
K5:
The evidential standards required to prepare and submit serious and complex crime prosecution files to the Crown Prosecution Service and other relevant prosecuting bodies
K6:
Conflict resolution and the lawful use of force
K7:
The Police and Criminal Evidence Act in relation to the lawful arrest and interviewing of suspects and witnesses including searching individuals, vehicles, premises and virtual spaces
K8:
The Criminal Procedure and Investigations Act (CPIA) 1996 and its purpose within a serious and complex crime investigation
K9:
The diverse nature of the communities within which investigations are conducted. Methods for engaging with a range of communities and managing the impact of law enforcement activity on such communities
K10:
Crime scene management, forensics and exhibit handling within a serious and complex crime context
K11:
How advanced technologies can be utilised to progress investigations such as cell site analysis and digital forensic techniques
K12:
Health and Safety legislation applicable to the investigator's organisation
K13:
How to effectively manage risk and decision making models
K14:
How to develop a Victim/Witness strategy including identifying, interviewing and working with differing categories of victims and witnesses
K15:
The ability to communicate information and ideas appropriately using a variety of methods available. Uses language and style of communication appropriate to the situation and audience. Displays listening, comprehension and understanding skills. Knowledge of how to interpret non-verbal communication cues displayed by suspects and witnesses
Technical Educational Products
- ST0512: Serious and complex crime investigator (integrated degree) (Level 6) Approved for delivery
- Reference:
- OCC0512
- Status:
Approved occupation
- Average (median) salary:
- £39,425 per year
- SOC 2020 code:
- 3319 Protective service associate professionals n.e.c.
- SOC 2020 sub unit groups:
- 3319/03 Fraud investigators (excludes benefit fraud)
- 1163/05 Senior officers in revenue and customs
S1:
Effectively apply relevant legislation to a variety of serious and complex crime investigations
S2:
Carry out serious and complex crime investigations in line with Authorised Professional Practice (APP) or other policies or guidance relevant to their organisation
S3:
Evaluate information gathered and develop and test hypothesis to support the investigation of serious and complex crimes
S4:
Use Intelligence Analysts to support complex investigations through focused tasking
S5:
Prepare and submit applications to undertake covert operations
S6:
Prepare and submit crime prosecution files to the Crown Prosecution Service and other legal bodies to ensure successful judicial outcomes
S7:
Attend at the Magistrate, Youth, Crown or Coroners courts to provide evidence in support of the Crown Prosecution Service or other prosecuting bodies
S8:
Undertake thorough research to ensure that any arrests and subsequent searches are carried out effectively and lawfully maximising evidence recovery
S9:
Conduct interviews of suspects in line with approved interviewing techniques to obtain evidence and create fresh lines of enquiry to support investigations
S10:
Effectively carry out the role of Disclosure Officer within a serious and complex crime investigation to ensure the Criminal Procedure and Investigations Act (CPIA) is lawfully complied with
S11:
Safeguard vulnerable victims and witnesses, and when carrying out interviews apply Achieving Best Evidence principles to gather best evidence. Ensure that special measures are used appropriately to protect vulnerable people
S12:
Preserve and manage crime scenes whilst also developing forensic strategies to exploit evidential opportunities from available material
S13:
Utilise advanced technologies effectively so that material and evidence gathering opportunities are maximised
S14:
Identify operational risks to public, self and colleagues applying health and safety legislation and any other policies and procedures relevant to their organisation to mitigate those risks to enable investigations to continue in a variety of challenging environments. Have an awareness of the importance of prioritising investigative actions in the context of vulnerable victims or dangerous suspects in order to minimise risk and harm
S15:
Use and apply problem solving techniques to identify issues and propose appropriate solutions in order to ensure that investigations maintain their momentum and progress. Persuade and influence key stakeholders and negotiate to find acceptable solutions
S16:
Apply investigative decision making to serious and complex crime investigations so that actions are focused and all key decisions are rational and considered
Technical Educational Products
- ST0512: Serious and complex crime investigator (integrated degree) (Level 6) Approved for delivery
- Reference:
- OCC0512
- Status:
- Approved occupation
- Average (median) salary:
- £39,425 per year
- SOC 2020 code:
- 3319 Protective service associate professionals n.e.c.
- SOC 2020 sub unit groups:
- 3319/03 Fraud investigators (excludes benefit fraud)
- 1163/05 Senior officers in revenue and customs
B1:
Personal Accountability - Demonstrates accountability for overall service delivery, displays commitment and perseverance. Accountable for their own workload and performance, making recommendations and decisions where appropriate. An awareness of methods for managing high volumes of work in order to limit impact on personal health and prevent risk to the investigation and to the public
B2:
Integrity - Act with a high degree of integrity, common sense and sound judgement following the appropriate Code of Conduct and taking responsibility for maintaining relevant security clearance applicable to their organisation. Their professional behaviour and personal/private profile on, for example, social media must demonstrate the integrity, reliability and trustworthiness expected of staff working in a law enforcement agency. Treat everyone with fairness and respect and adhere to the principles of Inclusion, Diversity and Equality
B3:
Emotion - Maintains a balance that recognises the concerns of all parties involved in the investigative process. Remains calm, rational and professional under pressure
B4:
Investigative Mind-set – Using investigative evaluation and developing and testing case theory to understand the material generated throughout the course of the investigation and to assess whether additional material is required to progress the investigation. Encourage creativity and actively seek the ideas and input of others
B5:
Teamwork and Partnership - Work collaboratively with the public, partners and colleagues. Develop strong working relationships with internal and external stakeholders to achieve common goals. Adopt a flexible approach to working with others and promote mutual respect
B6:
Leadership - Act professionally when carrying out daily work, actively encourage and support colleagues. Set goals and high performance standards for self and others. Inspire others by acting as a role model
Technical Educational Products
- ST0512: Serious and complex crime investigator (integrated degree) (Level 6) Approved for delivery
- Reference:
- OCC0512
- Status:
- Approved occupation
- Average (median) salary:
- £39,425 per year
- SOC 2020 code:
- 3319 Protective service associate professionals n.e.c.
- SOC 2020 sub unit groups:
- 3319/03 Fraud investigators (excludes benefit fraud)
- 1163/05 Senior officers in revenue and customs
