Level 2 - Technical Occupation

  Mid Green occupation

Construction and the built environment

Fenestration installer

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Installing a wide range of replacement and new build fenestration products in a property or structure.

Summary

This occupation is found in both the new build and refurbishment construction sector. Projects include dwellings and non-dwellings, ranging from windows, doors, bi-fold doors in homes and public houses through to large new build office and housing developments. Fenestration is the arrangement and design of windows and other external glazed elements in a building with the exception of curtain walling. It can often be the most impressive feature of a building and covers a range of products e.g. windows, doors, bi-folds, rooflights and conservatories. Companies range in size from local micro businesses servicing only the domestic market and sourcing their products from manufacturers or trade suppliers through to large national employers who both manufacture and fit a wide range of fenestration products for dwellings and non-dwellings.

The broad purpose of this occupation is the on-site installation of a wide range of replacement and new build fenestration products in a property or structure. This could include windows, doors, bi-fold doors, and conservatories. Installers work with a broad range of materials (e.g. PVC-U, aluminium, steel, timber and composite) and a wide variety of building structures and building methods. The work is usually conducted on-site with a combination of working on the exterior of a building as well as from inside the building, sometimes working at height and in varying weather conditions. This occupation can progress to more specialist occupations through further training, e.g. curtain walling, surveying, and working on high-rise high-risk buildings which must comply to specific regulations since the Grenfell fire.

In their daily work, an employee in this occupation interacts with colleagues both on site (installation team and other trades) and office based (e.g. line manager, supervisor, customer service, designers). Installers often work as part of small teams either directly for end customers such as small shop owners, landlords, tenants or individual home owners or in large scale projects for developers. Therefore, they occasionally interact with site managers, architects and other trades.

An employee in this occupation will be responsible for completing their own work, with minimal supervision, ensuring they meet installation quality standards and deadlines. They may work as part of a team, with responsibility for a specific aspect of the installation, contributing to the completion of the project.  As part of this, they will be expected to liaise with various clients some of whom may be and be aware of relevant legislation and regulations related to how they interact with clients, their working environment and work within these limitations.

Typical job titles include

Knowledge, skills and behaviours (KSBs)

• Knowledge
• Skills
• Behaviours