Apprentice Administrator
United Infrastructure
Apprenticeship summary
We are looking for an Apprentice to join our Telecoms business who connects people through fixed-line and wireless telecom infrastructure. You will join our Access and Outage team who are responsible for supporting operational delivery across multiple client sites.
Closing date: July 5, 2026
Advanced
Some of your key responsibilities will include:
- Dealing with enquiries from clients and customers via email, telephone calls and different systems
- Creating, maintaining and ensuring efficient handling of documentation
- Working closely with a range of colleagues and stakeholders including internal teams, field engineers, and client representatives to ensure our projects run smoothly.
In order to fully develop in your role, you will be enroled onto the L3 Business Administrator apprenticeship qualification with one of our training partners. This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.
Upon successful completion of this programme, you can continue your development and progression with United Infrastructure.
Employer
United Infrastructure
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Training
SMART TRAINING AND RECRUITMENT LIMITED
Apprenticeship standard:Business administrator (level 3)
