Apprentice Aftersales Administrator

BROOKTHERM REFRIGERATION LTD

Apprenticeship summary

The objective of the Aftersales Administrator is to support the Aftersales Dept by assisting with all aspects of administration. This role will be to assist our Administrator and Maintenance coordinator. Attention to detail and accuracy are an essential part of this role.

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Closing date: November 24, 2024

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Wage:
£16,546 a year
Total hours per week:
37
Expected duration (weeks):
52
Positions (available):
1
Date posted:
October 24, 2024
Possible start date:
November 25, 2024
Apprenticeship level:

Advanced

  • Assist department in answering Aftersales telephone calls.
  • Administration of engineer job sheets and allocation of associated work hours to CRM system.
  • Preparation of engineers/apprentice’s timesheets for payroll department.
  • Administration of vehicle tracker system and associated administrative tasks and reports. (Weekly tasks)
  • Administration of all engineer expenses and allocation to time sheets.
  •  Assist Maintenance coordinator with all aspect of maintenance planning.
  • Processing purchase invoices on CRM.
  • Preparing jobs ready for invoices to be raised or order numbers to be requested.
  • Raising of sales invoices/credit notes (job sheets and quotes) on CRM.
  • Administration of engineer’s job sheets/SSA (scanning and linking to CRM)
  • Upkeep and monitoring of Client Asset Registers.
  • Support Dept Managers in general service office duties.

Level 3 Business Administrator apprenticeship standard, including:

  • Knowledge, Skills & Behaviours
  • Level 2 Functional Skills maths (if required)
  • Level 2 Functional Skills English (if required)
  • End-Point Assessment 
  • Possibility of a full-time position upon successful completion of the apprenticeship.

Employer

BROOKTHERM REFRIGERATION LTD

Established in 2000, Brooktherm Refrigeration Ltd is a leading provider of industrial refrigeration and air conditioning services providing a full scope of services from design, supply and installation to bespoke maintenance, service and supply of spares. We are an independently family-run company with a strong history and continuous growth whilst balancing tradition and innovation.

Training

Training Provider:

WIRRAL METROPOLITAN COLLEGE

Apprenticeship standard:

Business administrator (level 3)