Apprentice Customer Service Administrator – REF 14982
ADAPT (UK) TRAINING SERVICES LIMITED
Apprenticeship summary
Adapt (UK) Training Services in Knowsley are recruiting for an Apprentice Customer Service Administrator. The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 15 months.
Closing date: November 12, 2026
Intermediate
- • Deliver a high standard of customer service to learners, employers and partners.
- Act as the first point of contact for low value customer enquiries.
- Resolve customer queries professionally or escalate where necessary.
- Keep customers informed throughout the booking and enrolment process.
- Build positive relationships with existing and prospective customers.
- Work within other departments as required due to business demands.
- Level 2 Customer Service Practitioner
- Functional Skills
- Work based learning
- Progression onto full time employment
Employer
ADAPT (UK) TRAINING SERVICES LIMITED
At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism. They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed. Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.
Training
NORTH LANCS. TRAINING GROUP C.I.C.
Apprenticeship standard:Customer service practitioner (level 2)
