Apprentice IT and Media Technician

If you have an interest in IT and social media and are keen to learn more whilst putting these new skills in to practice in the workplace, this is a great opportunity to begin a career in the sector.  

Job Purpose: To support the smooth running of the school’s IT systems while also leading on digital content creation and media communications. This role combines technical IT support with creative media production, including managing the school website, social media platforms, and weekly newsletter. The apprentice will gain hands-on experience in both computing and digital media within a busy secondary school environment. 

Key Responsibilities:

IT Support & Technical Duties

• Provide first-line technical support to staff and students
• Support maintenance of desktop computers, laptops, and classroom devices
• Assist with hardware setup, upgrades, and basic repairs
• Provide printer support, including troubleshooting and maintenance
• Assist with installation of software and updates
• Support audio-visual equipment for assemblies, events, and classrooms
• Log and respond to IT support tickets
• Maintain IT equipment inventory

Media & Content Creation: 

• Create engaging digital content (graphics, short videos, photography) for school use
• Update and maintain the school website with news, events, and key information
• Manage and schedule posts across school social media platforms
• Design and produce the weekly school newsletter
• Capture photography and video at school events
• Support promotional materials for open evenings, recruitment, and enrichment activities
• Ensure content aligns with school branding and safeguarding policies

A strong interest in IT, computing and digital skills is essential for this role. 

• Information Communications Technician (Level 3)- Support Technician
• Fortnightly attendance at Riverside College, Widnes

• There may be opportunities to apply for internal positions if these arise following the Apprenticeship