Apprentice Service Advisor – Daimler Truck/Mercedes-Benz

ESTAR TRUCK AND VAN LIMITED

Apprenticeship summary

We are recruiting for an Apprentice Service Advisor to join our Mercedes-Benz Truck dealership in Knowsley. If you enjoy meeting new people, providing first class customer service and want to work in a role where you can make a real difference to the customer’s journey, this apprenticeship is a great place to start!

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Closing date: April 18, 2026

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Wage:
£16,640 a year
Total hours per week:
40
Expected duration (weeks):
52
Positions (available):
1
Date posted:
March 19, 2026
Possible start date:
May 11, 2026
Apprenticeship level:

Intermediate

  • Meeting and greeting customers and discussing the needs of their vehicle
  • Raising job cards
  • Liaising with Technicians in the workshop to check job status
  • Managing your customers and their journey with us through clear and regular communication

This role will be based onsite in our Knowsley Truck dealership, where you will learn on the job and be mentored by an experienced Service Advisor. You will also attend online classes through Remit and complete assignments and coursework. There will be a tutor from Remit who will periodically come out to see you at our site. 

On completion of this apprenticeship, you can expect to become a qualified Service Advisor, and from there you can continue progressing to Service Manager, General Manager, and beyond. 

Employer

ESTAR TRUCK AND VAN LIMITED

We are eStar, the home of Mercedes‑Benz Trucks and Vans in the North West and North Wales. It is our mission to keep our customers and their businesses moving by providing exceptional service and using our technical expertise, while embracing the latest vehicle technology and contributing to a greener and more sustainable future.

Training

Training Provider:

REMIT GROUP LIMITED

Apprenticeship standard:

Customer service practitioner (level 2)