Business Admin Apprentice

• Customer invoicing using dedicated finance software
• Assisting with scheduling of employee workloads
• Communicating with employees including distribution of workloads and business communications
• Communicating with suppliers, ordering material and building relationships
• Sending emails including writing and editing company correspondence
• General filing and keeping customer databases up to date
• Interacting with customers either on the phone, in person or via email
• Making travel arrangements for employees
• Learning about the company’s mission and available products/services
• Building relationships with customers and educating them about what products/services are available
• Preparing, printing and copying documents
• Collecting and sorting post
• Assisting with Public Relations duties including website/social media updates
• Maintain employee company Health & Safety records and updating training matrix
• Assisting with enforcing company Health & policy
• Assisting with submission of documents for Health & Safety accreditations
• Assisting with submission of quotations
• Participating in office meetings and taking meeting minutes
• Chase up overdue customer accounts
• Maintain company diary including employee workload, scheduling of repetitive workloads and company vehicle servicing
• Issue of PPE to employees and maintenance of database
• Providing general office support and being ready for any other administrative tasks that are required

Level 3 Business Administrator apprenticeship standard, including:

• Level 3 Business Administrator qualification
• Knowledge, Skills & Behaviours
• Level 2 Functional Skills maths (if required)
• Level 2 Functional Skills English (if required)
• End-Point Assessment 

• Possibility of a full-time position upon successful completion of the apprenticeship.