Business Administrator Apprentice

EINHELL UK LTD

Apprenticeship summary

Einhell UK Ltd are offering the chance for a candidate to take part in a Business Administration Apprenticeship. The successful candidate will work closely with the E-Commerce Team to help support our fast-moving E-Commerce business development & provide support in day-to-day admin tasks across retail customers, marketplaces, and our own website.

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Closing date: July 15, 2024

LCR BeMore
Wage:
£19,987.50 a year
Total hours per week:
37
Expected duration (weeks):
77
Positions (available):
1
Date posted:
May 28, 2024
Possible start date:
July 16, 2024
Apprenticeship level:

Advanced

Objectives of this role are to:

  • Assist with the management and maintenance of e-commerce platforms, including product listings, pricing, and inventory management.
  • Assist with the management and execution of promotional campaigns, providing insights on customer shopping trends.
  • Enhance customer experience by working closely with other departments, such as marketing, content, and customer service.
  • Ensure excellent customer service and timely resolution of customer complaints and feedback.

Your tasks will be to:

  • Collaborate with cross-functional teams, including development, marketing, and customer service, to execute online campaigns and promotions to attract leads.
  • Work with the respective Account Manager to review our customers’ websites and ensure that all imagery is current.
  • Monitor competitor products and pricing to ensure we are price competitive and market leaders in the industry.
  • Monitor customer feedback, reviews, and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
  • Business Administration Level 3 Apprenticeship Standard
  • End Point Assessment

Training will be delivered remotely via teams, zoom or weblink with your tutor monthly.

These roles are entry points into Einhell UK with the potential to develop within customer service and within the company once the training scheme has successfully been completed.

Employer

EINHELL UK LTD

Einhell is a leading manufacturer of state-of-the-art tools and equipment for the house and garden. From its headquarters in Landau/Isar (Bavaria), the internationally successful company has continuously expanded its innovative rechargeable battery platform Power X-Change and is now the market leader in the area of cordless tools and garden equipment. For many years Einhell has set new standards in terms of endurance, performance, and safety. Einhell customers appreciate the freedom of cordless operation for all their DIY projects, as well as the excellent value for money that Einhell products represent and the first-class customer service offered by the company.

Training

Training Provider:

INTEC BUSINESS COLLEGES LIMITED

Apprenticeship standard:

Business administrator (level 3)