Apprenticeship summary

We’re looking for a Customer Service Apprentice to join us at Burd Ward Solicitors . You will be working towards a Level 2 Customer Service qualification and will be supported by all the team whilst doing your apprenticeship.

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Closing date: September 17, 2024

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Wage:

£11,648 a year

Total hours per week:

35

Expected duration (weeks):

64

Positions (available):

1

Date posted:

September 3, 2024

Possible start date:

September 18, 2024

Apprenticeship level:

Intermediate

Answering Calls
Transferring calls to different departments
Diary Management
Making appointments
Taking card payments
Daily post and franking
Archiving files
Retrieving archived files
General Filing
Stock control of stationary and consumables
Keeping interview rooms and boardroom stocked and tidy
General Administration duties

Level 2 Customer Service Practitioner apprenticeship standard, including:

Knowledge, Skills and Behaviours
Level 1/2 Functional Skills maths (if required)
Level 1/2 Functional Skills English (if required)
End-Point Assessment

Possibility of a full-time position upon successful completion of the apprenticeship.

Employer

BURD WARD SOLICITORS LTD

As one of the Wirral’s most respected law firms we service the needs of clients from across the region and offer a wide range of legal services from property services to personal injury. We pride ourselves on our friendly, no nonsense approach and our whole team are committed to providing best value advice by putting you, the client at the heart of everything they do.

Training

Training Provider:

WIRRAL METROPOLITAN COLLEGE

Apprenticeship standard:

Customer service practitioner (level 2)