Customer Service Apprentice (35923)
U K Business Supplies Ltd
Apprenticeship summary
UK Business Supplies Ltd are looking for an enthusiastic candidate who wishes to work in Customer Service as a Level 2 Apprentice. The successful candidate will need to be computer literate with a good knowledge of Microsoft Office, particularly Word, Excel, and Outlook.
Closing date: May 31, 2024
 "Pinterest"){kind=logo}
Intermediate
A normal day would include:
Speaking to customers on the phone trying to assist them with the issue. An order may have been lost or not arrived yet and we would ask that you work through our company processes to assist and resolve the query.
• Resolve queries made by customers regarding their orders
• Provide administrative support to other office staff
• Process customer orders
• File and retrieve information and documents
• Answering the main line telephone
• Providing cover for other sales staff
• Any other administrative duties as assigned by your line manager
What you could go on to do
- Once the Apprenticeship is completed a full-time position will await within our business.
How you will be supported
- Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
- New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
- If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Full Apprenticeship Training provided, working towards an Intermediate Level Apprenticeship gaining a Level 2 Customer Service Practitioner Qualification.
Possible progression within the company and progression onto the next level Apprenticeship.
Employer
U K Business Supplies Ltd
Founded in 2003, UK Business Supplies are the trusted office products supplier of thousands of homes and businesses across the UK. We’ve always prided ourselves on providing an honest, efficient and friendly service to our customers through our website and over the phone. We want to make buying office supplies as stress and hassle free as possible so that you can continue with running your business with minimal downtime.
Training
THE GROWTH COMPANY LIMITED
Apprenticeship standard:Customer service practitioner (level 2)
