Retail Parts Advisor Apprenticeship

Group 1 Automotive

Apprenticeship summary

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The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.

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Closing date: June 30, 2025

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Wage:
£15,704 a year
Total hours per week:
40
Expected duration (weeks):
156
Positions (available):
1
Date posted:
April 22, 2025
Possible start date:
July 23, 2025
Apprenticeship level:

Advanced

The role of a Retail (Parts) Advisor Apprentice:

  • Building and maintaining relationships with internal and external customers both in person and over the phone
  • Developing relationships with other departments
  • Preparing orders
  • Meeting deadlines
  • Stock control/Management
  • Processing Warranty Claims and Payment
  • Identifying Parts
  • Business development/ Planning
  • Marketing and Visual Merchandising
  • Forecasting and Budgeting
  • Managing logistics including organising and arranging deliveries

You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.

Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

  • Maintenance, System and Diagnostic Technicians
  • Service Team Leader
  • Service Manager
  • After Sales Manager

Employer

Group 1 Automotive

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Training

Training Provider:

MERCEDES-BENZ CARS UK LIMITED

Apprenticeship standard:

Retail team leader (level 3)

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