Retail Parts Advisor Apprenticeship

Mercedes-Benz of Cheshire Oaks

Apprenticeship summary

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.

Apply To Vacancy

Closing date: August 30, 2024

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Total hours per week:
Expected duration (weeks):
Positions (available):
Date posted:
June 4, 2024
Possible start date:
September 2, 2024
Apprenticeship level:


The role of a Retail (Parts) Advisor Apprentice:

  • Building and maintaining relationships with internal and external customers both in person and over the phone
  • Developing relationships with other departments
  • Preparing orders
  • Meeting deadlines
  • Stock control/management
  • Processing warranty claims and payment
  • Identifying parts
  • Business development/ planning
  • Marketing and visual merchandising
  • Forecasting and budgeting
  • Managing logistics including organising and arranging deliveries

You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.

Functional skills if required.

Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

  • Parts process specialist
  • Parts supervisor
  • Parts manager
  • After sales manager
  • May lead to sales executive


Mercedes-Benz of Cheshire Oaks

A globally recognised company whose range includes some of the most valuable brands in the automotive industry.


Training Provider:


Apprenticeship standard:

Retail team leader (level 3)