Retail Parts Advisor Apprenticeship
Mercedes-Benz of Cheshire Oaks
Apprenticeship summary
The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.
Closing date: August 30, 2024
Advanced
The role of a Retail (Parts) Advisor Apprentice:
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock control/management
- Processing warranty claims and payment
- Identifying parts
- Business development/ planning
- Marketing and visual merchandising
- Forecasting and budgeting
- Managing logistics including organising and arranging deliveries
You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Functional skills if required.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.
Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
- Parts process specialist
- Parts supervisor
- Parts manager
- After sales manager
- May lead to sales executive
Employer
Mercedes-Benz of Cheshire Oaks
A globally recognised company whose range includes some of the most valuable brands in the automotive industry.
Training
MERCEDES-BENZ CARS UK LIMITED
Apprenticeship standard:Retail team leader (level 3)
