Customer Service Apprentice

Apprenticeship summary

As a Customer Service Apprentice, you’ll become an important member of a small, supportive team, learning all aspects of office administration and customer service while working towards a nationally recognised qualification. No two days are the same, giving you the opportunity to develop a wide range of skills.

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Closing date: August 12, 2026

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Wage:

£13,312 a year

Total hours per week:

32

Expected duration (weeks):

52

Positions (available):

1

Date posted:

July 28, 2026

Possible start date:

September 21, 2026

Apprenticeship level:

Advanced

General administration
Stationery ordering
Courier booking
Photocopying
Filing
Postage
Answering the telephone
Greeting customers
Customer enquiries
Booking appointments
Supporting the sales team with quotations and invoices
Arranging servicing and repairs
Updating customer records
Updating spreadsheets
Updating office wipeboards
Product understanding

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Potential position avalible on completion of apprenticeship.

Employer

CYCLONE TECHNOLOGIES LIMITED

Cyclone Technologies is one of the leading providers of mobility aid technology. Founded in 1985 by Stuart Dunne who recognised the technological advancements that were continuing to be made in the field of mobility and rehabilitation and brought these innovative products into the UK. We supply the world’s best mobility and rehabilitation products - lightweight manual wheelchairs, power attachments, wheelchair accessible multigym and Functional Electrical Stimulation (FES) bikes.

Training

Training Provider:

RIVERSIDE COLLEGE

Apprenticeship standard:

Business administrator (level 3)