Customer Service Apprentice

Apprenticeship summary

Due to consistent growth, we have an exciting opportunity for customer service / admin assistant. We are looking for an enthusiastic, dynamic individual who is highly motivated and excited to learn. Working in a small team you will have the opportunity to make this role your own and influence positive systems change.

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Closing date: February 13, 2026

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Wage:

£14,722.50 a year

Total hours per week:

37.5

Expected duration (weeks):

52

Positions (available):

1

Date posted:

January 28, 2026

Possible start date:

February 23, 2026

Apprenticeship level:

Advanced

Responsible for preparing quotations
Responsible for sending customer quotations
Updating sales orders onto sage
Responsible for updating spreadsheets and matching the paperwork involved
Using the telephone to receive and make telephone calls providing a high level of customer service
Using excel

Your training will be delivered on the job in the workplace
Training will be delivered by your tutor once per month in the workplace

Full time employment with career progression

Employer

POLYLINE GROUP LIMITED

Polyline Group Ltd and Polycon Water Management, is a supplier of all water drainage and channel drainage systems. We supply to merchants and customers throughout the UK and Ireland. The business was established in 2008, and we moved onto Widnes Business Park in 2015 and have expanded again over the past twelve months, creating a number of positions currently available.

Training

Training Provider:

NORTHWEST EDUCATION AND TRAINING LIMITED

Apprenticeship standard:

Business administrator (level 3)